We're here to help

A question about an estimate, your account, Premium or a payment? The Tashteeby team answers by e-mail or phone.

E-mail

For estimates, your account, subscriptions, payments and refunds.

Talk to the Tashteeby team directly.

Cairo, Egypt

We serve customers in Egypt and Saudi Arabia — the service is fully online, on the website and in the app.

Write from the e-mail address of your Tashteeby account.
About a payment: include the date, the amount and how you paid.
For a refund: include the payment date and amount — details are in the Terms of Use.
You can delete your account yourself at any time from the account page or the app settings.

App news, finishing tips and price updates.